Dispatcher UK (London)


To anticipate on the development of our organisation and further professionalisation of our local team in the UK, we are looking for a:

Dispatcher (London)

With 350 years of combined heritage, we are passionate about assisting ships safely. Our large fleet of 70 tugs provides tailored towage services in twelve European ports: Rotterdam, Antwerp, Ghent, Flushing, Terneuzen, Zeebrugge, Liverpool, London, Southampton, Hamburg, Bremerhaven and Wilhelmshaven. These ports are major junctions where ships from all over the world bring their cargo and passengers or come to pick up cargo for further transportation. Through operational efficiency and flexibility, we focus on our customers’ needs and understand their expectations.

We believe that towage is all about people. The success of our company depends on the people working for us. Their contribution, their added value to the organisation and their willingness to commit to our core values are all highly valued. Our culture, our conduct and our business approach are based on five core values passion, respect, collaboration, flexibility and professionalism.

Your job

The Dispatcher ensures optimal planning and dispatch of the vessels and ensures all parties involved are informed accordingly.

In this role, you will assess incoming client assistance requests and decide on allocation schedule and keep track of actuals (e.g. vessel positions, requested assistance, incoming, waiting and departing ships etc.).

Furthermore, you will maintain the dispatch schedule and forecast work load. You will keep all parties involved, such as customers, tug masters and relevant others informed.

You will ensure safe operations and keep all parties involved, such as customers, tugs masters, harbour authorities, etc. informed about schedule and alterations. In case of emergencies in the port of London, you will act as first and central point of contact.

You will ensure accurate data is entered in the ERP-system (Dynamics) for billing purposes.

What type of applicant are we looking for?

  • 3-8 years relevant work experience (logistics, administration), preferably in the maritime industry
  • Vocational education or higher in a relevant discipline
  • Good command of the English language, especially oral
  • Proficient with Office applications and ERP systems
  • Passion for the maritime industry

Your talents:

  • Confident
  • Team player
  • Self-Starter
  • Highly flexible
  • Uses own initiative

We offer:

  • A dynamic career within an international company
  • Enthusiastic, motivated and passionate colleagues
  • An interesting job environment in in London

Challenge yourself and us

Are you a result-driven and flexible Dispatcher, who is looking for a new challenge? If you have a pro-active mentality and passionate about the maritime sector, then we invite you to send your motivation letter and CV by filling out the online application on our website.

For more information about the vacancy, please contact Melanie Cain, Human Resource UK, at phone number +44 1512078540.

***** Acquisition regarding this vacancy is not appreciated ****

Privacy statement applicants

Kotug Smit Towage attaches great importance to protecting the privacy and personal data of its job applicants. Protecting the privacy and personal data is an important part of the procedures for carrying out our recruitment and selection activities. Personal data is treated in accordance with the General Data Protection Regulation (GDPR).

Storage limitations

In the application forms (open applications or vacancies) you can give your permission to Kotug Smit Towage to store your personal data for a period of 4 weeks or prolong the period of 4 weeks for storage up to a maximum of 1 year.

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