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Manager Service (Fleet support centre Antwerp)

The vacancy

For our Fleet Support Centre in Antwerp (Belgium), we are looking for support at the earliest date:


Your job

The Manager Service coordinates a centralized service approach towards our clients from our Fleet Support Centre in Antwerp (Belgium).

In this role you will focus on the following key tasks and responsibilities:

  • The daily co-ordination of the service management activities
  • Ensures that the service management complies with Kotug Smit principles, policies, rules and procedures
  • Defines, reviews, communicates and commits to the Kotug Smit HSE-Q Policy
  • Provides general supervision on the execution and fulfilment of Service/ Operational Level Agreement with clients
  • Monitors the service support budgets
  • Monitors planning in close cooperation with Manager Projects and Fleet Technical Director
  • Approve service management plans in cooperation with Manager Projects, Fleet Support Desk & Planning Manager and Fleet Technical Director
  • Actively manage and supports Field Services Engineers, Fleet Support Desk & Planning
  • Liaises with the other managers on company policies
  • Supporter and together with the Fleet Technical Director and Manager Projects co-owner of the Project & Service Management process
  • Member of the Emergency Response and Management Team

Your profile

To be successful in this position, you will need to have:

  • Higher Maritime Education
  • Previous experience in a similar role
  • Preferred seagoing or closely related experience
  • Academic level
  • Good communication skills in English and Dutch (verbal and written) and good command of computer and MS Office software

Your personality

You are a real team player and leading by example. Respect, passion, expertise, collaboration and flexibility are important values to you. Thanks to your communication and social skills, you will be the connecting link between the field service engineers, superintendents, subcontractors and direct colleagues.

We offer

  • Comprehensive period of familiarization and briefing of your new responsibilities
  • Versatile and diversified tasks within the maritime industry
  • Appropriate salary
  • Strong team with an open and friendly spirit
  • Attractive working environment

Keen to join our team?

If you are enthusiastic about ports, feeling connected to the maritime industry and keen on bringing your dedication and talent into a challenging and exciting working environment, then we should meet. We invite you to submit your motivation letter and CV, by filling out the online application form on our website or call HR Manager Antwerp & Scheldt area, Patrick Van Drom, via +32 35451175.

For more information about the vacancy please contact Jan van Dingenen by phone +32 35610170.

Acquisition regarding this vacancy is not appreciated.

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